MSM Blog

"Hello, we are contacting you today because your car warranty is about to expire..." We've all received these annoying phone calls, and no matter how much we guard our privacy, the extended car warranty scammers seem to find our numbers and call. In our increasingly...

When it comes to running a business, cutting costs to maximize profits is always a top priority. However, one area that is often overlooked is the back office, where inefficiencies can lead to a significant waste of time and money. In this article, we will discuss the...

The back office is the backbone of any business. It is the fuel that makes the engine of a company function. The back office of a company refers to the administrative and support functions necessary to run a business but are not directly related to sales or customer...

Auto dealerships are notorious for generating a lot of documentation, and the need for printing comes along with that. Unfortunately, the high volume of printing can often lead to waste and cost auto dealerships money. Many businesses may not even realize how much...

Cars have been a staple of transportation for over a century. There have been thousands of auto manufacturers and car models that have found their way onto the lots of auto dealerships in the USA.  Some sold great, like the Ford Model T, and others were flops, like...

It seems like a good bet that if a car dealership is in a movie, the cast will be involved in some unscrupulous activities. Regardless, it’s still nice to see our industry on the big screen, no matter the misconceptions associated with the business. This list of films...

The last three years have experienced disruptions in the auto industry unlike anything seen since the production shutdowns of World War II. Prior to that, you would have to go to the turn of the century, when Henry Ford introduced the Model T and revolutionized car...

Last year, state, local, and federal agencies received countless consumer complaints. Topping the category for complaints was the category of auto sales and repairs, as per the Consumer Federation of America. The complaint categories included industries that are...